Discover Customers’ 2020 Resolutions – Relationship Management in Action

High Definition Banking

To Solidify the Member or Customer Relationship, Ask About Their New Year Resolutions, Dreams and Goals As we enter a brand new year, there’s a good chance you made some resolutions or goals you’d like to achieve in 2020 and beyond.  Many of your... Read More | Share it now!

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Do You Have a Broken Sales Culture? – 1.5 Years Later

Many bank and credit union execs don’t even realize they have a broken or stagnating sales culture. High Definition Banking®

Many Bank and Credit Union Sales Cultures Could Use a Makeover See if this sounds like your organization. Your people may be generating business with transactional sales, but it’s holding them back from developing relationships and the organization... Read More | Share it now!

Posted in Bank Sales Training, Blog, Credit Union Sales Training, CRM Software, Onboarding, Relationship Building Tagged with: , , , , , , ,

Is Your Onboarding the Beginning of the End of the Relationship? – Relationship Management in Action

Customer Loyalty, Member Loyalty, Onboarding, Reboarding, High Definition Banking

Member or Customer Loyalty – You May Have Less Than You Think I’m sure you’ll agree that creating a welcoming onboarding experience for a new customer or member should be the beginning of a long-term relationship. Well, guess what? In most banks... Read More | Share it now!

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Seize a New Year Growth Opportunity – Discover Customers’ Resolutions!

High Definition Banking

Solidify the Member or Customer Relationship: Ask About Their New Year Resolutions, Dreams and Goals As we enter a brand new year, there’s a good chance you made some resolutions or goals you’d like to achieve in 2015 and beyond. So guess what,... Read More | Share it now!

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Are You Underwhelmed With Your Onboarding Program? – Relationship Management in Action

Many Onboarding Programs Are Not Making the Grade From our experience in working with banks and credit union clients, we find many onboarding programs are not meeting management expectations. Is your program as effective as it could be? Ask yourself... Read More | Share it now!

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